Frequently asked questions

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PRODUCTS AND COMPONENTS

Yes, the main part of MARENCE cosmetics is the unique green mud of a freshwater lake from which the 100% natural extract is found in all MARENCE products! It’s a potent bioactive material that contains everything you need for beautiful and healthy skin. Moreover, thanks to the fact that the pH level of the mud is very similar to the pH of our skin, the skin “recognizes” the chemical composition of the mud and “allows” it to enter the deeper layers. This is what provides the deep, effective, and lasting effects of MARENCE cosmetics, preserving the beauty and health of your skin.

The mud extract is obtained in three ways: by extraction through oil, water, or alcohol, thereby enhancing and concentrating the activity of the organic nutrients.

The AQUEOUS EXTRACT contains 7 amino acids, 3 different types of vitamin B and huminic acids.

The OIL-BASED extract contains a complex of organically active chlorophyll, carotenoids and phytosterols.

The 30% SPIRIT-BASED extract CONTAINS 13 amino acids, 4 vitamin B and rutine.

Currently, our products have yet to be ECO certified, however they contain up to 98% of natural raw materials.

Yes, the ingredients of all our products are non-allergenic

No, our products have NOT been tested on animals.

Yes, definitely! The antibacterial, healing and stimulating properties of the products will also be ideal for new, problematic skin.

This logo indicates that our 75 ml and 200 ml packages are specifically “green” and responsibly produced – made of cane! This material does not harm nature and is easily recyclable.

Yes, of course! When placing your order please mark the the order to be gift-wrapped in your shopping cart.

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Our products do not contain SLS/SLES, parabens or sulphates.

All our product descriptions have Use and Ritual parts, where one can find our recommendations. Even more information you can get in our Blog.

Yes, of course! Send us your question via email marence@marence.com or on the phone, and we’ll help you find the best choice!

PAYMENTS

We accept payments with PayPal, credit/debit cards, and bank transfers.

Yes, simply send a notice to us via orders@marence.com, indicating the order number.

DELIVERY AND RETURN OF GOODS

You’ll get your order via courier services or in Omniva parcel machine, or DPD pick-up point.

Yes, it’s possible. Contact us at orders@marence.com, indicating the order number and the desired delivery address.

The delivery time is 1-2 working days in Latvia, Lithuania or Estonia, for instance.

Yes, we can ship purchases to Europe, the U.S., Canada and Australia. For other countries, please ask us in the email orders@marence.com!

We have free delivery to the parcel machines and pick-up stations in Baltics for orders over 20 Eur. For more information please check Delivery.

Please email us at orders@marence.com with the order number for prompt attention.

NEWS & SPECIAL OFFERS

The discount code can be entered at the “Enter Coupon Code” section in your shopping cart.

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